Billing System

Adjustment Request Before invoice only — post-invoice use Credit Note module
STEP 01 Find Account

Search by any combination below — all active fields work together (AND filter).

One transaction links to one CID. Multiple rows share the same txn number for different charge types.
PI number is unique. One PI can cover all CIDs under a billing cycle.
Enter at least one search field
STEP 02 Select Billing Cycle
Only unbilled cycles are listed. OTC / device charges may appear in any cycle when new equipment is added.
STEP 03 Select Branch CIDs
STEP 04 Configure Adjustments
STEP 05 Preview & Submit

Adjustment Submitted

Pending approval from