Adjustment Request — Billing System

Adjustment Request Before invoice only — post-invoice use Credit Note module

STEP 01 Find Account

Search by any combination below — all active fields work together (AND filter).

Parent / Child Circuit ID

UName

Transaction Number — same txn number can appear in multiple rows

One transaction links to one CID. Multiple rows share the same txn number for different charge types.

PI Number — unique proforma invoice, covers multiple CIDs

PI number is unique. One PI can cover all CIDs under a billing cycle.

Fiscal Year — filter cycles by FY

Billing Period From — cycles overlapping range

Billing Period To

Enter at least one search field

STEP 02 Select Billing Cycle

Only unbilled cycles are listed. OTC / device charges may appear in any cycle when new equipment is added.

Fiscal Year

STEP 03 Select Branch CIDs

STEP 04 Configure Adjustments

STEP 05 Preview & Submit

Pending approval from